Windows Password Buster DOS version works under command prompt mode, which may have better compatibility with your computer. If the original version cannot reset your password, you can try the DOS version. Here's a guide on how to use DOS version.
Step 1: Download and install the DOS version, and then run the program.
Step 2: Select media type, CD/DVD or USB Disks, and then click "Burn" button.
Step 3: When the burning task completes, click "OK", and then click "Exit" to shut down the program.
Insert CD/DVD or USB flash drive into the locked computer, and then boot computer with the CD/DVD/USB.
When you come to the password reset screen, follow the instructions to reset Windows admin password.
After that, reboot the computer and log into Windows without password. Remember to remove the reset disk.